Copy RITM in Catalog Item View

[ceraulo]

Hello!

I have a requirement to add a clone/copy an existing RITM record functionality in the Catalog Item View. The requirement is to add a Copy RITM checkbox. When this is selected, a dropdown variable will show all of the RITM records for the item. Selecting a record will populate all of the variables from the old RITM. Has this been done before? 

Please help!

Thank you.

[Murthy Ch]

Hi @ColinAngstadt1 

In the above code which you shared

where did you written the function getdata() ?

[ColinAngstadt1]

Hi Murthy!

I didn't realize that was needed (novice coder)

Could you guide me in creating it?  or send me in the right direction?

Any help is appreciated.

Thanks!

[ColinAngstadt1]

Hi Murthy!

Thanks for taking a look.  I am a novice coder and didn't realize what i was missing.

Could you help me out in with writing the getdata function?  or send me in the correct direciton?

Thanks!

[Murthy Ch]

Hi @ColinAngstadt1 

No issues. I can help you out here.

Create a on change client script on RITM variable like below:

function onChange(control, oldValue, newValue, isLoading) {

    var ritm = g_form.getValue('ritm');  //here replace with your RITM variable name

    var ajax = new GlideAjax('Newglidingabc');  //script include name
    ajax.addParam('sysparm_name', 'getRITMDetails');  //function name
    ajax.addParam('sysparm_ritm', ritm);
    ajax.getXML(getRITMdata);
}

function getRITMdata(response) {
    var answer = response.responseXML.documentElement.getAttribute("answer");
    //alert(answer);
    var jData = JSON.parse(answer);

    for (var key in jData) {
        g_form.setValue(key, jData[key], jData['dv_' + key]);
    }
}

Now create a script include with client callable and use the below function:

getRITMDetails: function() {
        var ritm_number = this.getParameter('sysparm_ritm');
        var set = new GlideappVariablePoolQuestionSet();
        set.setRequestID(ritm_number);
        set.load();
        var vs = set.getFlatQuestions();
        var object = {};
        for (var i = 0; i < vs.size(); i++) {
            if (vs.get(i).getLabel() != '' && vs.get(i).getValue() != '') {
                object[vs.get(i).getName()] = vs.get(i).getValue();
                object['dv_' + vs.get(i).getName()] = vs.get(i).getDisplayValue();
            }
        }
        var data = JSON.stringify(object);
        return data;
    },

Let me know if you stuck anywhere. Happy to help:)

[ColinAngstadt1]

Hi Murthy!

I really appreciate your help and i feel like its almost there, but still not working.

Let me share with you what I have:

RITM variable name that is pulling in the RITM to copy = ritm

scripts includes name =copyddu

my on change script, with "ritm: selected as the variable, and the box checked for Catalog item view


function onChange(control, oldValue, newValue, isLoading) {
   if (isLoading || newValue == '') {
      return;
   }

  var ritm = g_form.getValue('ritm');  //here replace with your RITM variable name

    var ajax = new GlideAjax('copyddu');  //script include name
    ajax.addParam('sysparm_name', 'getRITMDetails');  //function name
    ajax.addParam('sysparm_ritm', ritm);
    ajax.getXML(getRITMdata);
}

function getRITMdata(response) {
    var answer = response.responseXML.documentElement.getAttribute("answer");
    //alert(answer);
    var jData = JSON.parse(answer);

    for (var key in jData) {
        g_form.setValue(key, jData[key], jData['dv_' + key]);
    }
}

script inlcudes names copyddu

function getRITMDetails() {
    var ritm_number = this.getParameter('sysparm_ritm');
    var set = new GlideappVariablePoolQuestionSet();
    set.setRequestID(ritm_number);
    set.load();
    var vs = set.getFlatQuestions();
    var object = {};
    for (var i = 0; i < vs.size(); i++) {
        if (vs.get(i).getLabel() != '' && vs.get(i).getValue() != '') {
            object[vs.get(i).getName()] = vs.get(i).getValue();
            object['dv_' + vs.get(i).getName()] = vs.get(i).getDisplayValue();
        }
    }
    var data = JSON.stringify(object);
    return data;
}

I have been playing with this all morning and have not made any progress (other then getting rid of a javascript error on the browser from another faulty script)

Any ideas here?

Thanks!!

Colin