Copy the Request Item Variables to Catalog TASK fields

[Kusuma2]

Hi All,

I want to copy the variables present in the variable editor of Req Item Form to Catalog TASK fields.

How Can I achieve?

Regards,

Ajay.

[Shashikant Yada · Accepted solution]

Then you can write OnBefore BR - Insert on Catalog Task. But this will always run whenever the new Task is getting created or you can set the specific item in the condition

var gr = new GlideRecord('sc_req_item');
gr.addQuery('sys_id', current.requested_item); //RITM sys_id
gr.query();
while(gr.next()){
current.description = gr.variables.variable_name;
current.description += gr.variables.variable_name;
current.update();
}

Thanks
Shashikant

Hit Helpful or Correct on the impact of response.