Copying List Collector Values to Multiline Text Field.

snow_p
Tera Contributor

Hi All,

In a requirement, need to copy List Collector Values into Multiline text field. For this, I created client script and script include. This is on a table when creating a new record on selection of values in list collector, need them to copy into multiline text.

Client Script:

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}

var grpList = g_form.getValue('group_id');
alert(grpList);
var ga = new GlideAjax('grpValues');
ga.addParam('sysparm_name','grpDetails');
ga.addParam('sysparm_record',grpList);
ga.getXML(CallBack);

function CallBack(response){
var answer = response.responseXML.documentElement.getAttribute("answer");
g_form.setValue('grp_names', answer); 
alert(answer);
}
}

Script Include:

var grpValues = Class.create();
grpValues.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {
grpDetails: function(){
var grpVal = [];
var grpList = this.getParameter('sysparm_record');
var Value = grpList.split(',');


for(var i=0; i< Value.length; i++){
var names = new GlideRecord('u_groups'); 
names.addQuery('sys_id',Value[i]);
names.query();
while(names.next())
{

grpVal.push(names.grp_name+''); 

}

}
return grpVal.join();
},
    type: 'grpValues'
});

I'm getting selected list values in alert but they are not populating into multiline text and getting null alert 

1 ACCEPTED SOLUTION

@Nani.P 

when the last value is removed the newValue is empty

so the onchange client script was not executing as the newValue check was present along with the isLoading

please update as below and it should work fine

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading) {
return;
}

// when newvalue is empty/cleared

if(newValue == ''){

g_form.clearValue('grp_names'); // clear the values

}


g_form.clearValue('grp_names'); // clear the values

var grpList = g_form.getValue('group_id');
alert(grpList);
var ga = new GlideAjax('grpValues');
ga.addParam('sysparm_name','grpDetails');
ga.addParam('sysparm_record',grpList);
ga.getXML(CallBack);

function CallBack(response){
var answer = response.responseXML.documentElement.getAttribute("answer");
g_form.setValue('grp_names', answer.toString().split(',').join('\n'));
alert(answer);
}
}

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

22 REPLIES 22

@Nani.P 

when the last value is removed the newValue is empty

so the onchange client script was not executing as the newValue check was present along with the isLoading

please update as below and it should work fine

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading) {
return;
}

// when newvalue is empty/cleared

if(newValue == ''){

g_form.clearValue('grp_names'); // clear the values

}


g_form.clearValue('grp_names'); // clear the values

var grpList = g_form.getValue('group_id');
alert(grpList);
var ga = new GlideAjax('grpValues');
ga.addParam('sysparm_name','grpDetails');
ga.addParam('sysparm_record',grpList);
ga.getXML(CallBack);

function CallBack(response){
var answer = response.responseXML.documentElement.getAttribute("answer");
g_form.setValue('grp_names', answer.toString().split(',').join('\n'));
alert(answer);
}
}

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi Ankur,

Thanks a lot, it is working as expected. Thanks for all the answers.

@Nani.P 

It looks like you marked your own response as the correct answer, which may be confusing to others that read this later.

Please mark my response as correct and helpful if I was able to help you.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Also request to mark comments/post as helpful wherever they helped.

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Yash Agrawal1
Tera Guru

Hello,

Client script is correct,but SI is not,Here is the updated code of script include

var grpValues = Class.create();
brpValues.prototype = Object.extendsObject(global.AbstractAjaxProcessor, {
grpDetails: function(){
var grpVal = [];
var grpList = this.getParameter('sysparm_record');
var value = grpList.split(',');


for(var i=0; i< value.length; i++){
var names = new GlideRecord('u_groups'); 
names.addQuery('sys_id',value[i]);
names.query();
while(names.next())
{

grpVal.push(names.grp_name+''); //please give right bacckend value of grp_name

}

}
return grpVal.join();
},
    type: 'grpValues'
});

Please Mark it helpful/correct if my answer helps in any way to resolve your query.
Reach out to me if any more help required.

Regards

Yash.K.Agrawal