Copying variable values of RITM to a record Producer via UI Action

[DPrasna]

Hi All,

I have a requirement to create a button on RITM form that converts the current RITM to an Incident.

I am trying to redirect the UI action to a record producer as below

var ritmNumber = g_form.getValue('number');

        var url = 'com.glideapp.servicecatalog_cat_item_view.do?sysparm_id=62fb775337fasergfgtne012';

        window.open(url);

However I need help with copying the variable values for current RITM and set/populate it to the variable values of the record producer. How do I do it?

Need help on the same

@Sandeep Rajput @Ankur Bawiskar 

[Ankur Bawiskar]

@DPrasna 

your onload script seems wrong.

is that the complete script?

this link has working solution

Redirect from a UI Action to a Catalog Item and set default values 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[DPrasna]

Ok but I do not have to check for any users so can i just leave if(user) and simply det values directly?

[DPrasna]

function onLoad() {

    var opened_by = getParmVal('sysparm_opened_by');

    var priority = getParmVal('sysparm_priority');

    var description = getParmVal('sysparm_description');

    var short_description = getParmVal('sysparm_short_description');

    var business_service = getParmVal('sysparm_business_service');

    g_form.setValue('opened_by', opened_by);

    g_form.setValue('priority', priority);

    g_form.setValue('short_description', short_description);

    g_form.setValue('description', description);

    g_form.setValue('business_service', business_service);

    function getParmVal(name) {

        var url = document.URL.parseQuery();

        if (url[name]) {

            return decodeURI(url[name]);

        } else {

            return;

        }

    }

}

UI Action

var priority = current.priority;
var opened_by = current.opened_by;
var short_description = current.short_description;
var description = current.description;
var business_service = current.business_service;



gs.setRedirect('com.glideapp.servicecatalog_cat_item_view.do?sysparm_id=1248c78d37440f40f51ea6d2b3990e67&sysparm_opened_by=' + opened_by + '&sysparm_priority=' + priority + '&sysparm_description=' + description + '&sysparm_short_description=' + short_description + '&sysparm_business_service=' + business_service);

not working

[Ankur Bawiskar]

@DPrasna 

in UI action you should use action object

var priority = current.priority;
var opened_by = current.opened_by;
var short_description = current.short_description;
var description = current.description;
var business_service = current.business_service;

action.setRedirectURL('com.glideapp.servicecatalog_cat_item_view.do?sysparm_id=1248c78d37440f40f51ea6d2b3990e67&sysparm_opened_by=' + opened_by + '&sysparm_priority=' + priority + '&sysparm_description=' + description + '&sysparm_short_description=' + short_description + '&sysparm_business_service=' + business_service);

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@DPrasna 

what debugging did you perform?

it went to catalog form?

what came in alert?

function onLoad() {

    var opened_by = getParmVal('sysparm_opened_by');

    var priority = getParmVal('sysparm_priority');

    var description = getParmVal('sysparm_description');

    var short_description = getParmVal('sysparm_short_description');

    var business_service = getParmVal('sysparm_business_service');

    g_form.setValue('opened_by', opened_by);

    g_form.setValue('priority', priority);

    g_form.setValue('short_description', short_description);

    g_form.setValue('description', description);

    g_form.setValue('business_service', business_service);

    function getParmVal(name) {

        var url = document.URL.parseQuery();

        alert(url); // what came here????

        if (url[name]) {

            return decodeURI(url[name]);

        } else {

            return;

        }

    }

}

If my response helped please mark it correct and close the thread so that it benefits future readers.