Could I make a Question Choice a hyperlink?

[JLeong]

I need my selection list to be hyperlinks. I would like to link it to another form, is this possible?

Thanks in advance.

[Raju Koyagura · Accepted solution]

I am not sure about providing hyperlinks in choice list but there is an alternate workaround for this applying onChange script based on the choice values.

Script:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue == '') {

          return;

    }

    if(newValue=="Your Choice Value 1")

    window.location.href='problem.do';

if(newValue=="Your Choice Value 2")

    window.location.href='incident.do';

.............................

}

[JLeong]

Hi Raju,

Thanks for responding. However its not working. I think I need to open it on a new tab. Can you provide the code for that?

This is what I have:

function onChange(control, oldValue, newValue, isLoading) {

  if (isLoading || newValue == '') {

  return;

  }

  if(newValue=="Corporate FTP"){

  alert('new value');

  window.location.href="https://rrd.service-now.com/com.glideapp.servicecatalog_cat_item_view.do?v=1&sysparm_id=b74b3622bd82...";

  }

}

[Raju Koyagura]

What do you mean by not working? Can you provide the error?

I tried in my dev instance and it is working and redirecting to login page.

[JLeong]

No error message, it just not doing anything.

For now, I only have 2 options, if I click on Corporate FTP, it doesn't launch the link. This happens all the time for my other links within ServiceNow, I had to open them in a new tab by using <a target="_blank" href="URL". But I am not sure how to do that using your script.

Thanks!