could not start installed mid server, Could not find or load main class org.tanukisoftware.wrapper.WrapperStartStopApp

[Community Alums]

Hi Experts;

just installed the London version mid server on windows, but could not started, the wrapper log file has the entries:

Launching a JVM...
2019/03/13 09:50:34 | Error: Could not find or load main class org.tanukisoftware.wrapper.WrapperStartStopApp
2019/03/13 09:50:34 | JVM exited while loading the application.
2019/03/13 09:50:35 | There were 5 failed launches in a row, each lasting less than 300 seconds. Giving up.
2019/03/13 09:50:35 | There may be a configuration problem: please check the logs.

checked the JAVA_HOME variable, and conf file setting, did not find errors. where the main class should be? or something else missing here?

Please help!

Jerry

[sbanc]

Hi Jerry!

I'm having the exact same error logs for now in my instance but in a RHEL setup.

I'm wondering if you ever found a solution for it?

My issue happens after the upgrade process for the MID server.

Thanks!
Simon

[sbanc]

I got my MID server back to a running state.

This KB article helped me to identify the root cause and I simply implemented the mentioned workaround and it works fine now!

https://hi.service-now.com/kb_view.do?sysparm_article=KB0746874

Cheers,
Simon

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