Create a Cancel incident button with modal pop up in SOW

[Somnath_snow]

Hello Community!

I have created a cancel button in the SOW which when clicked would display a pop up asking for the Cancellation reason(i have created a field in the form) which is mandatory. Just like the OOB "Resolve" button in SOW(screenshot attached).

But i am unable to make the actions performed when i click the button. I think it is achievable by creating a modal in the UI builder, and then attach the "modalpath" in the "Action payload definition" , but i have lost the way further trying for at least 5days.

Any Help is absolutely appreciated if this thing is solved.

Thanks in Advance!

Somnath.

[Sumanth16]

Hi @Somnath_snow ,

Please refer to following thread:

https://www.servicenow.com/community/next-experience-articles/how-to-use-ui-actions-in-workspaces/ta...

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

Thanks & Regards,

Sumanth Meda

[Somnath_snow]

I have referred it earlier , but am not able  to find the exact solution.