create a change reqest when the ci was in maintenance schedule
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‎08-07-2024 10:13 PM
Hello,
I need to create a change reqest when the ci was in maintenance schedule.
Could anyone help to achieve this functionality.
thanks,
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‎08-07-2024 10:28 PM
Hi @Ak8977
This is OOTB, means system will not stop you to create a change when CI is either in maintenance or Blackout window.
What exactly you need mate.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎08-08-2024 07:34 PM
Hello @Dr Atul G- LNG ,
I need to create a change automatically. Through some script. Could you help me for that script.
thanks,
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‎08-10-2024 12:24 PM
Hi @Ak8977
So you want, if any CI in MW, a change must get created automatically? You can do via Flow Designer, but I am thinking, it will increase load on system to go in MW, check CI and then create Change, also if you run the flow daily, how many changes will be get created and is there are 100 of MW, which kept CI classes then how many changes will be created.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎08-11-2024 08:39 PM
Hello @Dr Atul G- LNG ,
1)To create a flow designer what kind of trigger conditions I can use?
2)Actually I planned to write a scheduled job that runs every 3 hours. But I noticed the when field is not actually a variable. SO I am unable to do it. It would be great if you gonna help me on this.
thanks,