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Create a new View for customer_contact

sahilkhanna
Tera Expert

I created a new view for contacts in the "Form Layout" screen.

Screenshot 2025-02-03 at 17.43.13.png

 

However, I'm unable to see the view on the contact list screen.

Screenshot 2025-02-03 at 17.43.44.png


Could you tell me how to create a new view to be visible on the Contact list screen?

1 ACCEPTED SOLUTION

sahilkhanna
Tera Expert

Some exploring over the internet led me to System UI > Views.

 

I created a new view, assigned the "Forms" and "Lists".

Screenshot 2025-02-03 at 21.53.37.png

 

The view now appears in the "Contacts" list.

Screenshot 2025-02-03 at 21.57.17.png

 

 

View solution in original post

11 REPLIES 11

@sahilkhanna 

I believe if view rule enforces view then you cannot switch the view

I am able to create new view in my instance for contact table

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

sahilkhanna
Tera Expert

Some exploring over the internet led me to System UI > Views.

 

I created a new view, assigned the "Forms" and "Lists".

Screenshot 2025-02-03 at 21.53.37.png

 

The view now appears in the "Contacts" list.

Screenshot 2025-02-03 at 21.57.17.png