Create a report with incident table, catalog task and change request table

Ernesto Barron · ‎03-13-2024

How can I create a report with information about incident, and related catalog task and related change request ?

Dr Atul G- LNG · ‎03-14-2024

All these modules are different and use use the report module for same#

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Ernesto Barron · ‎03-14-2024

I need to create a report with multiple tables to track the progress of a request (RITM+INC+SCTASK+CHG)

Thanks

Dr Atul G- LNG · ‎03-15-2024

Hi @Ernesto Barron

Greetings!!

So you need to create the data base view to join all tables together,

https://youtu.be/QdiTio73Mnc

But my question is , why you want to club all these table in one, these tables are heavy in nature and can impact the system performance also, so need to think, what we want to achieve.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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