SC Task creation using flow designer

[muskaanchan]

I am trying to create a flow as follows:

When a RITM is created for the catalog item, a SCtask should be generated and attached to the RITM.

This is what I created:

 

But, when I raise a request for the item, I don't see any SCTasks attached to the RITM.

[Tanushree Maiti]

Hi @muskaanchan 

refer the video and debug it .

Hopefully you are checking as Admin.

If Flow Run as User who initiated the session -> that means requested for whether that user has Create access on sc_task (check ACL) , else you can set Flow run As "System"

https://www.youtube.com/watch?v=UP_7VB-b-Eg

https://www.youtube.com/watch?v=2JTQr1TTOTk

[muskaanchan]

Hi I tried these, nothing really worked 😞

[yashkamde]

Hello @muskaanchan ,

This should work..
In my case it's working..

Did you attached the flow..

If Yes ! please share the flow execution details what's the error??

If my response helped mark as helpful and accept the solution.

[Ehab Pilloor]

Hi @muskaanchan,

Have you attached the Flow to the Catalog Item? In the catalog item, you should be able to find Flow reference field and add your Flow there.

Regards,

Ehab Pilloor