create a report

[Sandhya23]

Hi All,

How can I create a report to show a list of incidents raised by the caller of a particular group? Do I have to create a metric or is there any other way to acheive this?

Regards,

[Sid_Takali · Accepted solution]

Hi @Sandhya23 For this you don't need to create any metric. Refer this thread 

https://www.servicenow.com/community/developer-articles/show-incidents-created-by-group-members-how-... 

https://www.servicenow.com/community/itsm-forum/i-am-trying-to-create-a-report-that-shows-callers-in... 

[Sandhya23]

This is great stuff !! thank you so much for your help.