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create a secondary ticket for the new hire onboarding forms for RP.

Barathk
Tera Contributor

Please create a secondary ticket for the new hire onboarding forms for cw. The tickets will be assigned to one group and have 3 SC Tasks.
3 sctask should be assign 3 different group. The description will be mostly a copy of the HR ticket that is already being created for the cw hiring team. Some of the information will be moved up from the description to their own field. The ticket should be closed automatically 7 days after the set start date for the new hire.

For this Requirement please suggest how to do and suggest the way.

1 REPLY 1

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Barathk 

 

1. what is need to second ticket for same user?

2. You cna do it  via Flow, read the 1st ticket and create another one.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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