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‎10-01-2019 11:34 AM
Below is an mock up (buttons and other items have been removed) I received from one of my teams who wants to update our exiting Employee Self Service page. In the screenshot below you will see information on the right side of the page related to: Your request, Events, Unlock Password, and Leave feedback. My questions is how do I go about creating an sidebar within Service Portal? Doesn't seem to be an OOB widget so I'm assuming scripting was used to create it. They received the below sidebar example by googling different examples of Service Portals already created.
Thanks for any help
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‎10-01-2019 11:51 AM
In order to create a side nav, I would build the sidenav out and then use a bootstrap 9 | 3 container on your page. The 3 is where your sidebar will live, the 9 is where the rest of the content lives. With a fixed position, and the correct styling, you can get the nav to go up to the edge of the screen, and extend it to the top of it. That is how I built mine. The 9|3 is a guess, but it looks like it is a decent guess based on the way the page looks.
This is a left side nav that is collapsible, but you can use it as somewhat of a framework to build your own:
https://sc.service-now.com/snds?state=widget-detail&sys_id=c2636430db7bef40b4d974921f9619a2
This also helped me:
I would also read up on fluid vs. fixed positioning for container and page elements. Also, here is some code from when I last messed around and built a simple side nav for practice, take the styling with a grain of salt I was messing around and all the links are placeholders, etc. You could change things based on your needs:
html:
<div class="wrapper">
<div>
<widget id="typeahead-search"></widget>
<hr>
</div>
<div>
<div class="logo">
<img src=""/>
<hr>
</div>
<div class="project-sidebar">
<a class="filter-links" href="javascript:void(0)"
ng-class="{'active': c.selectedFilter == 'all'}"
ng-click="c.applyFilter('all')">All Articles</a>
<a class="filter-links" href=""
ng-class="{'active': c.selectedFilter == 'my-votes'}"
ng-click="c.applyFilter('my-votes')">Category 1</a>
<a class="filter-links" href="javascript:void(0)"
ng-class="{'active': c.selectedFilter == 'my-votes'}"
ng-click="c.applyFilter('my-votes')">Category 2</a>
<a class="filter-links" href="javascript:void(0)"
ng-class="{'active': c.selectedFilter == 'my-votes'}"
ng-click="c.applyFilter('my-votes')">Category 3</a>
<a class="filter-links" href="javascript:void(0)"
ng-class="{'active': c.selectedFilter == 'my-votes'}"
ng-click="c.applyFilter('my-votes')">Category 4</a>
<a class="filter-links" href="javascript:void(0)"
ng-class="{'active': c.selectedFilter == 'my-votes'}"
ng-click="c.applyFilter('my-votes')">Link</a>
</div>
</div>
css
@import url('https://fonts.googleapis.com/css?family=Oswald&display=swap');
.wrapper{
position:fixed;
width:15%;
background-color:black;
height:100vh;
top:-3;
left:0; /*This would be right:0; for you, if you want it to be on the right side of the page. */
border-right:solid gray .1px;
}
.logo{
text-align:center;
padding-bottom:10px;
}
.project-sidebar {
padding: 5px 0px;
background-color: black;
width:100%;
left:0;
.new-idea {
padding: 15px 20px;
width: 50%;
margin-bottom: 20px;
background-color:#d9534f;
color: white;
display: block;
margin-left: auto;
font-size: 18px;
text-transform: uppercase;
}
.filter-links {
font-family: 'Oswald', sans-serif;
color: white;
display: block;
border-bottom:1px solid gray;
height: 100%;
font-size: 17px;
font-weight: 80px;
padding-top: 10px;
padding-left: 50px;
position: relative;
width: 100%;
padding-bottom: 5px;
}
.filter-links:hover {
background-color: white;
color:black;
font-weight: normal;
}
}

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‎10-10-2019 11:26 AM
This solution from the innovation library really helped, I have two questions below.
1st Question:
- How do I add items to the second menu which displays across the top of browser?
2nd Question:
- With this solution, is it possible to display a list in the navigation like I have in my screen shot.? Instead of having to click on "Announcements" or "Your Open Items" just display the list?
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‎10-01-2019 02:13 PM
If you wish for the sidebar to be included on all pages, then I recommend including it in the header instead. The header widgets do not get reloaded as you go from page to page, so including it as part of the theme header is much more efficient.
We did this recently for one of our clients on their service portal, you can see a screen capture here: https://www.newrocket.com/case-studies/informatica
We used the RocketFuel UI Design system for this, which does include a highly configurable sidebar pane and menu widgets, however, it's not free.
Nathan -
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‎05-19-2020 08:13 AM
Hi Nathan,
I have tried following the steps to add Sidebar Pane using the RocketFuel design system, this but it was not successful. Was wondering if there is a detailed steps on how to achieve it. Thank you.

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‎10-01-2019 08:30 PM
Hi there,
If interested in a left/right menu, see:
https://sc.service-now.com/snds?state=widget-detail&sys_id=c2636430db7bef40b4d974921f9619a2
Easy to apply. This is a left menu, to easily to adjust to the right 🙂
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
---
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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‎10-10-2019 08:15 AM
This solution from the innovation library really helped, I two questions below.
1st Question:
- How do I add items to the second menu which displays across the top of browser?
2nd Question:
- With this solution, is it possible to display a list in the navigation like I have in my screen shot.? Instead of having to click on "Announcements" or "Your Open Items" just display the list?