Create a UI action button to create a new task and copies everything from RITM or another task

[tcorniels]

I have need of a new UI action button located on the request item form (or task form, I don't really care which it's on) that creates a new task and copies all variable data from the RITM or another TASK and assigns it to a different group.  I've got the startings of a UI Action and put it on the request item form but really am not sure how I would proceed with getting the variable fields on there.  Any insights would appreciated.

[Jaspal Singh]

Hi,

You can use

billtask.work_notes=current.variables.variable_name1 +','+current.variables.variable_name2; // so-on

[BALAJI40]

Hi,

Try the below script to create a task with request item details along with variables.

//var req = new GlideRecord('sc_req_item');
//req.get('6f8a89ff1b09bc10a80140c1b24bcb53');

var sc = new GlideRecord('sc_task');
sc.newRecord();
sc.setValue('short_description', current.getValue('short_description'));
sc.setValue('description', current.getValue('description'));
sc.setValue('assignment_group', current.getValue('assignment_group'));
sc.setValue('request_item', current.getValue('sys_id'));
sc.setValue('request', current.getValue('request'));

// add required fields

var recSysId = sc.insert(); // create catalog task

// to copy variable on catalog task
var gr = new GlideRecord('sc_item_option_mtom');
gr.addQuery('request_item.numberSTARTSWITH' + req.getValue('number'));
gr.query();
while (gr.next()) {

    var gr1 = new GlideRecord('sc_item_variables_task');
    gr1.newRecord();
    gr1.setValue('task', recSysId);
    gr1.setValue('variable', gr.sc_item_option.item_option_new.toString());
    gr1.insert();
}

Note: from the screenshot, no need to mark the button as a client callable so remove it.

[John Zhang1]

current.variables.variableName is syntax to get variable value if UI action on the request item form, but if UI action button on sc_task form and you want to copy all variable values from RITM, you need to change your query.

[JustinB1]

I've been looking for something like this. I placed it inside a UI Action button on sc_req_item but it doesn't copy over the variables. any idea why?