Create custom metric type for surveys

[Colin Chalmers]

We are trying to create a custom metric type to add to a survey but the data is not being persisted.

We feel we are missing the step or config to map the metric type to a DB, the only information we can find on this is not very helpful so maybe someone else has better / clearer steps?

https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/administer/survey-administrati...

Can someone point me to a blog/tutorial for this?

Thanks in advance!

[Lorenzo3]

Hi @Colin Chalmers. I'm facing the same issue here, Did you find any solution for this?

[MattCoscos]

did you find any solution on this?

[Paul58]

I found the answer in this thread:
https://www.servicenow.com/community/developer-forum/create-custom-metric-type-in-surveys/m-p/306795...

In your client controller script make sure $scope is a parameter to your top level function and set the page field value somewhere in your client controller code.  

HTML:
<input type="text" class="form-control" placeholder="Enter employee name.." ng-model="c.data.employee" ng-change="c.update()">

Server script:

(function() {

  if (input) {

            var responseJson = new ScriptInclude().callApi(input.employee);

            data.answer = responseJson.data[0].email;

    }

})();

Client Controller:

api.controller=function($scope, spUtil) {

   var c = this;

   c.update = function() {

        c.server.update().then(function() {

            $scope.page.field.value = c.data.answer;

        });

    };

};