create inbound action triggers an incident every time there's an email alert from email

AJAYKUMAR G
Tera Contributor

create inbound action triggers an incident every time there's an email alert from example@gmail.com or testing@gmail.com to 'dev@gmail.com'. Please advise and thank you

5 REPLIES 5

Dr Atul - LNG
Tera Patron

Hi @AJAYKUMAR G 

 

You can add these emails in inbound action and make sure the domain has been added in email properties.

 

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make sure these user exits in SN user table.

AJAYKUMAR G
Tera Contributor

we have more 1 email address.

You need to create multiple inbound actions with different emails in from field.

In script how to