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create inbound action triggers an incident every time there's an email alert from email

AJAYKUMAR G
Tera Contributor

create inbound action triggers an incident every time there's an email alert from example@gmail.com or testing@gmail.com to 'dev@gmail.com'. Please advise and thank you

5 REPLIES 5

Hi @AJAYKUMAR G 

 

https://www.servicenow.com/community/developer-forum/inbound-action-create-more-than-one-inc-from-a-...

 

or try the flow designer for this , it might be helpful.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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