create inbound action triggers an incident every time there's an email alert from email

AJAYKUMAR G
Tera Contributor

‎01-08-2025 11:39 PM

create inbound action triggers an incident every time there's an email alert from example@gmail.com or testing@gmail.com to 'dev@gmail.com'. Please advise and thank you

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to AJAYKUMAR G

‎01-09-2025 12:30 AM

Hi @AJAYKUMAR G 

 

https://www.servicenow.com/community/developer-forum/inbound-action-create-more-than-one-inc-from-a-...

 

or try the flow designer for this , it might be helpful.

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