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Create incident task automatically after incident creation

Kevin Recio1
Mega Contributor

Looking for an ELI5 because I've looked around and can't seem to figure this out. I have tried Flow Designer and Workflow Editor and I still can't seem to get my incident task automatically created once an incident is created with specific conditions. Here are screenshots of properties and workflows:

find_real_file.png

find_real_file.png

 

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5 REPLIES 5

Yash38
Kilo Guru

Hi @Kevin Recio1 ,

 

were you able to achieve this? (automatically creating the incident task)

if yes, can you please guide me how you did it?

 

Regards,

Yash