Create incident task while creating incident
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‎01-23-2017 03:01 AM
Hello,
I can successfully create an incident in ServiceNow by sending in a REST message to the incident table.
I need to also create an incident task for the incident being created, I know I can write a business rule to do this on the ServiceNow end but is there a way to create the task while creating the incident itself?
Any help is much appreciated!
Regards,
Karan
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‎01-30-2017 10:45 AM
Don't forget that you can use normal conditions on the workflow to start it without doing some code.
//Göran
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‎08-29-2017 06:32 AM
HI All.
The strange part is , at my current shop ITask is automatically creating while creating Incident.
we need to stop creating ITask automatically while creating Incident.
Please suggest me the steps.
Thank you in advance,
Aarav