Create new Variable and auto fill
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‎02-12-2025 04:10 AM - edited ‎02-12-2025 04:10 AM
Hi Team,
My Requirement :
I need to Create 3 variables and auto fill .
Requirement:
please include the following questions and automatic fill in:
Question 1: Is this consult/inquiry associated with a business application?
Answer: Field selection from AppLab APM listing
Field display from selected: APM# - Business application name (cmdb_ci_business_app)
Question 2 : Is this consult/inquiry associated with a CIR:
Answer: Field selection of CIR - Central Intake [u_cloud_intake_request]
Question 3 : Is this consult/inquiry associated with a CIR:
Answer: Field selection of CIT - Cloud Task [u_cloud_intake_task]
Which Variable type should be used ?
Please help me , How can I achieve this.
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‎02-12-2025 04:24 AM
@Community Alums
Thank you for your Quick response.
for Auto fill , help me sample catalog script or UI policy condition.
Thank you..

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‎02-12-2025 04:56 AM
Hi @JVINAY You can take any example of on-load client script with glideAjax.
reference link: https://www.servicenow.com/community/hrsd-forum/onload-catalog-client-script-not-working/m-p/3154511...
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‎02-12-2025 04:27 AM
Hi @JVINAY
What do you mean by auto fill, at page load or based on other reference value?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎02-12-2025 04:54 AM
What do you mean by auto fill: based on other reference value?
Thank you for your response.
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‎02-12-2025 04:58 AM
Like If you select user, then the user location get auto populated in next variable.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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