Adding Filters to OOB Approvals Widget in Service Portal

chaithra9
Tera Contributor

Hi All,

 

How can we introduce filters based on personal, group, or delegated approvals in the existing OOB Approvals widget in the Service Portal? Additionally, how complex would it be to implement this?

As I am new to the Service Portal, any guidance or help would be greatly appreciated.



chaithra9_0-1739363060973.png

 

 

 

Thank you!

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@chaithra9 

you will have to understand the existing widget code, clone it and then add the filter logic to it.

Somewhat complex if you are new to portal.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader