Create notification for catalog item owners

KatheCorbett
Tera Contributor

‎10-28-2024 10:18 AM

I need to create a notification that will go to Catalog Item Owners to review their catalog items on an annual basis.

For each catalog item, we identity an assignment group that owns that particular catalog item. So, the notification will go to the Owner Group.Manager.

I've created the notification that includes a link to a report that is grouped by manager and also created a flow to kick this off but my issue is, some Owner Group Managers "own" multiple catalog items so they are going to receive an email for each catalog item owned and this could be up to 40 emails a manager gets.

Is there a way to group the notification by Assignment Group Manager?

 

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Kaka Nayeem
Tera Guru

‎10-28-2024 10:52 AM

Just create an Scheduled Job and use glide aggregate on catalog item to get a count of owner group.

Use event, email script to group catalog item and call email script in notification.

 

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