need email id under requested for
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10-28-2024 03:53 AM
Hi ,
My requirement is I want only email id of user not a user name . I have mentioned only email in variable attribute still user name is showing (I can't change display value at table level because it will affect on other catalog item but i want only on one form) . has anyone faced same issue ? if yes please suggest how to achieve this
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10-28-2024 03:56 AM
Did you try with dependent feature in Variable. By this you can dot walk to user fields and show the required field in catalog item.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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10-28-2024 04:03 AM
Hi @Dr Atul G- LNG ,
But this feature will work if i want mail id should auto populate if i select user name in that case right ? here in my scenario which dependent question should i select?
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10-28-2024 04:11 AM
SO you can create a another variable and map to sys_user ( this question 1) and then for 2nd variable 1st will be dependent.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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10-28-2024 04:13 AM
yes but I don't want to auto populate , I want email id in drop down
