Create report which shows counts of CSAT and DSAT for IT teams
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03-10-2024 08:29 PM
Hi,
Create report which shows counts of CSAT and DSAT for IT teams. It is a table format which shows like below
Thanks
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03-13-2024 12:16 AM
Through Platform Analytics, this is easily done (settings on the pivot table). Are you using that, or still the 'old' reporting?
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03-13-2024 02:27 AM
Im using performance Analytics Pivot scorecard in Visualization.