Create Report - Who all have seen KB article.

Obito
Tera Expert

Hi All,

 

How I can create report on who all have seen any particular KB article. As kb_use table view count is different than actual view count displayed on kb article.

 

Thanks

1 REPLY 1

Astik Thombare
Tera Sage

Hi @Obito ,

 

Please check below article -

 

https://www.servicenow.com/community/now-platform-blog/reporting-on-who-is-viewing-your-knowledge-ba...

 

If my reply helped with your issue please mark helpful 👍 and correct ✔️ if your issue is resolved.

 

                         By doing so you help other community members find resolved questions which may relate to an issue they're having

 

 

Thanks,

 

Astik