Create Standard Change from RITM and set Change parent as RITM reference

[arundharmabe]

Hello Everyone,

I'm having a requirement to Create Standard Change from RITM and set Change parent as RITM reference.

I did created below UI action which takes me to the standard change templates landing page,

var url = new StdChangeUtils().getURLForTask(current, 'rfc');
url += '&ritm_sys_id=' + current.sys_id;
action.setRedirectURL(url);

In this script, i am injecting ritm_sys_id into the URL and trying extract it & populate the parent field on the change form with the RITM reference.

However the below onLoad client script is not working as expected. Any suggestion/advice are welcome.

Below is the client script i am using to parse the URL,

if (!gForm.isNewRecord()) return;

try {
var fullUrl = window.location.href;

var match = fullUrl.match(/[?&]ritm_sys_id=([0-9a-f]{32})/);
if (match && match[1]) {
var ritmSysId = match[1];
gForm.setValue('parent', ritmSysId);
}
} catch (e) {
console.error('Error extracting ritm_sys_id:', e);
}

Has anyone implemented any similar solution, show some light on this.

Thanks 

Arun

[Laveena-Agarwal]

Hi @arundharmabe 

Check this post - Solved: How to Create Standard Change from RITM and relate... - ServiceNow Community

You just need to scroll a little bit to see the script provided by Author.