Create UI Script with id and async properties

[Miguel Flores]

I'm working on integrating the OneReach chatbot in our service portal , and to do so I need to create a script with the async and id properties in it 

<script
id="rwc-embed-script"
async
src="https://chat.something-staging.onereach.ai/lib/richWebChat.umd.min.js"
></script>

but on creating a UI script these properties are not available , is there a way I can create it ?

[RikV · Accepted solution]

Out of the box servicenow does not support asynchronous scripting in ui script. So i dont know if it will work, especially not with embedded and external sources. But you can try:

  var script = document.createElement('script');
  script.id = "rwc-embed-script";
  script.async = true;
  script.src="https://chat.something-staging.onereach.ai/lib/richWebChat.umd.min.js";
  
  document.head.appendChild(script);
  
  script.onload = function() {
    console.log("Script loaded successfully.");
  };
  
  script.onerror = function() {
    console.error("Failed to load the external script.");
  };

[Miguel Flores]

Yeah I tried something similar, but haven't made it work