create / update record from catalog item

[Balakrishna_ABK]

Can we use workflow to update or create any record based on values filled in form from portal without using record producer 

any reference links is appreciated 

[Dr Atul G- LNG]

Hi @Balakrishna_ABK 

NO, RP or catalogue items are bridges between the portal and WF / Flow to pass the values. You need to use either of one to pass the value and update/create record.

[Ravi Chandra_K]

Hello @Balakrishna_ABK 

What form the users will be filling?

If not record producer, Is it a catalog form ?

There are workflow activities like create task using which you can create Task record.

Please mark the answer as helpful and correct if helped. 

Kind Regards,

Ravi Chandra  

[Ankur Bawiskar]

@Balakrishna_ABK 

yes you can use catalog item and get the variable values and use run script in workflow to create or update record

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Balakrishna_ABK]

Hi Ankur,

Thanks for your reply but I cant see cmdb_software_product_model table in task type.