Creating a new homepage with the portal designer

SC10
Kilo Guru

I'd like to use the tools of the portal designer, to create a new homepage (instead of using jelly/cms type tools). Is this possible? If so, how?

Thanks!

1 ACCEPTED SOLUTION

Yes looks like we can..



I created a new portal like this (with a test page)


find_real_file.png



and tried it like you mentioned.. and it works..


find_real_file.png


Give it a shot on a dev instance


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6 REPLIES 6

RavindranKeshav
Giga Expert

Hi Shane,



This should be straight forward...



  • Navigate to

https://<yourinstance>.service-now.com/sp_config


  • Click on Designer and choose Add new page
  • Customize the layout as you like
  • Go back to

https://<yourinstance>.service-now.com/sp_config


  • Click pages
  • Select your page and customize further
  • Go back to

https://<yourinstance>.service-now.com/sp_config


  • Click portal
  • Under Homepage, Choose the page you want to set as your home page in portal



You can use the built in editors to do any changes etc.


[Edit]Pls also see


Create a page using the Service Portal Designer


https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/build/service-portal/task/config...


https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/build/service-portal/task/assign...


Hope this helps.


Regards


Ravindran


Thanks for this, however, I mean to use it as a normal homepage within ServiceNow, not in the Portal system. Similar to how we can currently create homepages for users in ServiceNow, I'd like to create a page with the Portal Designer and then go to that page within the backend (non Service Portal) end of ServiceNow.



I can do this by going to /nav_to.do?uri=sp (the service portal page), but the typical service portal header loads up in the iframe - I don't want the header, just the page contents.


Hi Shane,



I understand your question now.. I 'm not sure if that is possible as Service portal is a a separate app.



Regards


Ravindran


Is there a way to make a portal page without a header? If so, I could use it as an iframe/nav page target within the backend of ServiceNow.