Creating a report in servicenow for number of incidents

[iamlearner123]

Hello,

I am new to serviceNow and I am trying to create a report that shows graph of the following. I played around with report creating option  but bit confused.  I know the table name in serviceNow that has the information about the incidents. Any help would be appreciated to help to understand what else is needed.

1.) Graph of  how many new incidents are there today ( Critical, high, medium, standard) compared to previous/last day.

2.) How many incidents ( Critical, high, medium, standard) are closed in last 24 hours ? 

3.) Graph for  projection of incidents which has due dates in upcoming months.

Thank you

Tags: @reporting

[Community Alums]

Hi @iamlearner123 I am not sure if this is the reason - You have selected the table as Security Incident and what I understood from your previous discussion is that you need the report in Incident table. So, can you change the table to Incident?

If your issue got resolved close the question by Accepting solution and hit thumb icon.

Hope it will help you.

Regards,

Gagan k

[Community Alums]

Hi @iamlearner123 

Can you try with applying the highlighted filter

If your issue got resolved close the question by Accepting solution and hit thumb icon.

Hope it will help you.

Regards,

Gagan k

[Community Alums]

Hi @iamlearner123,

If you have got a solution for queries, can you close this thread by Accepting solution and hit thumb icon.

Regards,

Gagan k