Creating a view to change an approval summarizer

steveturley
Tera Guru

Hi, I'm looking to amend an approval summarizer for RITM approvals (why does it put the 'Description' of the RITM as a default rather than the name of the Catalog Item? - weird)

Apparently, in order to do this I need to amend the 'approval' view of the RITM. However, even though the approval summarizer for RITM's exists, the approval view for for RITM's needs to be created as I cannot see it (see screenshot below)

steveturley_0-1718787021006.png

 

Can anyone advise how I'd go about creating a view that will amend the current approval summarizer?

1 REPLY 1

Mark Manders
Mega Patron

Can you close this question, since you created it again here: https://www.servicenow.com/community/sysadmin-forum/creating-a-view-to-change-an-approval-summarizer...

 


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Mark