Hello.
We are working to integrate our StruxureWare DCE (Data Center Expert - details here) into ServiceNow. We managed to make use of DCE Web API Services, then perform SOAP calls to populate a custom table called "u_struxure_alerts_devicename" with all active alerts, as the following example.
Our next step would be to trigger alerts under "Event Management", using this table as source. Table would be refreshed every 5 minutes, so triggered alerts should reflect latest status as well.
What would be the next steps for that?
Thank you all.
