Creating FIX Script which can be re-used for different values

[HT]

Hi, 

i have created a fix script to modify fields in the Incident table. 

In some cases we need to add values after creation. 

Managed to create the fix script, but the values i need to supply to the Incident table contain a different INC id everytime i run the script. 
Is there a way to make the script 're-usable' ... that is... Current when i use a new ID to search for and supply the values, i need to save the FIX Script, which results in a new version .. We will end up with a lot of versions this way. 

Fix script looks like this: 

(number and u_external_relation_id will both have different values everytime i need to run the script) 

updateIncident();

function updateIncident(){
try{
gs.info('Fix Script started for updateIncidentID');
var inc = new GlideRecord('incident');
inc.addQuery('number=INC0014924');

//inc.setLimit(10);
inc.query();
if(inc.next()){

inc.u_external_relation_id = 'INM000000452354';

inc.setWorkflow(false); 
inc.update();
}
gs.info('Fix Script Ended for updateIncidentID');

}
catch(ex){
gs.info('Exception is: ' + ex);
}
}

Thanks 

[Kalaiarasan Pus]

You can create a system property and use it in your fix script. This way you would just need to update the property everytime before running the fix script.

[Goran WitchDoc]

Just remember updating a system property will flush the whole cache each time you update it 😃

//Göran
Feel free to connect:
LinkedIn
Subscribe to my YouTube Channel
or look at my Book: The Witch Doctor’s Guide To ServiceNow

[Kalaiarasan Pus]

There are pitfalls in every approach but yes the script include approach is better in terms of reusability.

[Goran WitchDoc]

absolutely, just wanted to mention it since many people don't know about the cache flush when you change values 🙂

//Göran
Feel free to connect:
LinkedIn
Subscribe to my YouTube Channel
or look at my Book: The Witch Doctor’s Guide To ServiceNow