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How to get to this place Create Incident ATF

ServiceNow Use6
Tera Guru

Hi,

I am trying to know how i can get to this screen in ATF. I am not interested in create a form or record insert, but i want to get here. Kindly help.

 

Create Incident.jpg

 

Regards

Suman P.

4 REPLIES 4

Sarthak Kashyap
Mega Sage

Hi @ServiceNow Use6 ,

 

To open this catalog item in ATF so you want to open your ATF, click on Add Steps

SarthakKashyap_1-1767083733917.png

Search for catalog item and click on Open catalog item SP

SarthakKashyap_2-1767083772460.png

 

Give your name of your catalog item in reference field called "Catalog Item" - In your case the name of catalog item is Create Incident

 

SarthakKashyap_0-1767083716957.png

 

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

chaitu  reddy
Tera Contributor

-Please follow below steps for ATF

 

-Impersonate user "Create a User "

-Open a Catalog Item (SP) 

-Variable State Validation (SP) 

-Set Variable Values (SP)

Order a Catalog Item (SP)

 

 

Ankur Bawiskar
Tera Patron

@ServiceNow Use6 

it's an easy requirement

what did you start with and where are you stuck?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Sardash
Tera Guru

@ServiceNow Use6 - 

-Please follow below steps to reach at your desired page

 

1. Add 'Create a User' Test Step 

2.  Add 'Open a Record Producer (SP)' Test Step . PFB screenshot for reference (Search 'Create Incident' under 'Record Producer' Field)

Sardash_0-1767089876918.png

 

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If my response helped, please mark it by selecting "Accept as Solution" and " Helpful."