How to get to this place Create Incident ATF

ServiceNow Use6
Tera Guru

Hi,

I am trying to know how i can get to this screen in ATF. I am not interested in create a form or record insert, but i want to get here. Kindly help.

 

Create Incident.jpg

 

Regards

Suman P.

3 REPLIES 3

Sarthak Kashyap
Mega Sage

Hi @ServiceNow Use6 ,

 

To open this catalog item in ATF so you want to open your ATF, click on Add Steps

SarthakKashyap_1-1767083733917.png

Search for catalog item and click on Open catalog item SP

SarthakKashyap_2-1767083772460.png

 

Give your name of your catalog item in reference field called "Catalog Item" - In your case the name of catalog item is Create Incident

 

SarthakKashyap_0-1767083716957.png

 

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

chaitu  reddy
Tera Contributor

-Please follow below steps for ATF

 

-Impersonate user "Create a User "

-Open a Catalog Item (SP) 

-Variable State Validation (SP) 

-Set Variable Values (SP)

Order a Catalog Item (SP)

 

 

Ankur Bawiskar
Tera Patron
Tera Patron

@ServiceNow Use6 

it's an easy requirement

what did you start with and where are you stuck?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader