Creating multiple ritms and tasks from one request
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04-04-2024 09:26 AM
Hello
I wonder whether it is possible to create 10 ritms and 20 tasks from 1 request let's say for the Joiner process. I need a solution but without using an Order guide. I appreciate any ideas.
Thanks 😊
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04-04-2024 09:30 AM
Hi @AysenurU
Order guide is the best option, if not try with Flow. Please provide some more details to guide you.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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04-04-2024 09:38 AM
There are a number of ways to do this. You just need to use the CartJS api to order all of the cat items.
We did something similar with our Assignment group update cat item, which is just a record producer. They pick a user, it shows them the groups the user is in and they just add and remove from that list. In the producer script we just aborted the creation of the request and then used the CartJS to file a separate cat item for each group they added and removed.