creating record in third party application via API

[Ujjwal1]

Hi,

have requirement to post(create) record in other application (outside ServiceNow), via API.

Source data(ServiceNow) consists of multiple table, for which query need to written. once state field is changed ,this API should be triggered.

Please suggest on implementation. any tutorial link will also help.

Thanks 

Ujjwal

[Ankur Bawiskar]

@Ujjwal1 

you can have integration between ServiceNow and external API

Now we don't know the exact details what that external API is so we can't help much.

Please share some details

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Omkar Mone]

Hello,

Create a REST Message for your third-party application.

Then, create a Business Rule that triggers after the state changes to call the REST Message. Ensure you use a Script Include to promote reusability and make the API calls asynchronous for better performance.

[Ujjwal1]

@Omkar Mone thanks for your input 

payload will contain details, for which we need to write queries. How/where to add those scripts in REST message.

[Dr Atul G- LNG]

Hi @Ujjwal1 

Here is my video to integrate SN- SN. I know you did not ask for same, but this video will provide you with basic fundamental for integration

https://youtu.be/AMaWR64zzfA