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Creation of specialist case

tsai25044
Tera Contributor

Hi  @Patrick Beauche 

 

,

See one of your post on integration, i thought you might help me with this.

when a request is raised in Telstra  hub  a specialist case need to be automatically created in service now and when a comment is updated from their end the comments need to be automatically update in history of this specialist case.

I know this requirement can be fulfilled by APIs but no idea how to start, can you please help me with requirement.

Thanks.

 
 
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