Cross scope application access to sys_attachment table

Harsh Vaghasiya
Tera Contributor

Hello,

 

I have created application cross-scope access for Read, Write, Create all three

 

HarshVaghasiya_0-1665664110715.png

 

And I have a BR with Scoped Application 

 

HarshVaghasiya_5-1665664691435.png

 

and script 

 

HarshVaghasiya_2-1665664318999.png

 

When I am trying to add any attachment to record on scoped app Human Resources : Core it is not letting me adding that attachment.

 

HarshVaghasiya_3-1665664575053.png

 

 what next action can be taken to resolve this. Ultimately, I want to add attachment on a ticket which is mentioned in a field named transferred_to if it is transferred to a new ticket.

 

Thanks.

3 REPLIES 3

Rajesh Chopade1
Mega Sage

Hi Harsh,

 

try updating as Target source = HR

 

cross-scope-issue.PNG

 

hope this will resolve your issue.

 

mark my answer correct and helpful if it helps to resolve your issue.

 

thanks

Rajesh.

Hello Dear,

 

Then system is not allowing source scope as Global.

 

Thanks.

Musab Rasheed
Tera Sage
Tera Sage

Hello,

Check for 'Requested' entry in Application restricted caller access table, you need to play around that, if not create one. Please see below example. I'm guessing entry should be there and you have to just change state to 'Allowed'.

https://www.servicenow.com/community/developer-forum/read-operation-on-table-sn-hr-core-case-from-sc...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743097

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0960942

Please hit like and mark my response as correct if that helps
Regards,
Musab