CSM Configurable Workspace: Pop Up alert Display

gazalagrawa
Tera Contributor

on CSM/FSM Configurable Workspace, when any alerts pops up it is collapsed by default like this
Screenshot 2026-04-15 061045.png

Is there a way we can expand them by default when they appear? Like Below:

 

Screenshot 2026-04-15 061103.png

1 REPLY 1

Tanushree Maiti
Kilo Patron

Hi @gazalagrawa ,

 

I don't think it is OOB supported feature by Servicenow.

 

You can check these 2 links :

Show/Hide more than 2 alerts 

Configure alerts to auto-dismiss 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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