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CSM portal widget customization

Pravershi
Tera Contributor

Hello Professionals,

 

Could you help me with certain requirements regarding CSM portal widgets?

I want to customize the OOTB action widget in Portal and add a new state "problem resolved" same as the state "resolved".

Pravershi_0-1719211855788.png

want to same button here in custom state.

Pravershi_1-1719211907077.png

Can anyone Please guide me through this.

I have copied OOTB widget made some changes in copy one, updated my copy widget in instance page. still can't see it on portal?

 

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