- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-21-2020 06:53 AM
I'm trying to use the Customer Service Management API. It states in the doc that you need the csm_ws_integration role in order to use the API.
I cannot find this role anywhere in the UI. I also scoured the web with no luck.
Can anyone point me to where I can find this role so I can assign it to myself so I can work with the API?
Solved! Go to Solution.
- Labels:
-
Integrations
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-26-2020 10:48 AM
I installed several customer management plugins and can now access the information.
Thank you Sukraj.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-25-2020 07:29 PM
Thank you Prateek.
I will review the documentation.
jack
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-26-2020 10:49 AM
Hi Prateek.
The document links you provided and the message from Sukraj helped me resolve the issue.
Thanks again, I really appreciate your help.
jack