csm_ws_integration role

lookman
Kilo Expert

I'm trying to use the Customer Service Management API. It states in the doc that you need the csm_ws_integration role in order to use the API.

 

I cannot find this role anywhere in the UI. I also scoured the web with no luck.

 

Can anyone point me to where I can find this role so I can assign it to myself so I can work with the API?

1 ACCEPTED SOLUTION

I installed several customer management plugins and can now access the information.

 

Thank you Sukraj.

View solution in original post

6 REPLIES 6

Thank you Prateek.

I will review the documentation.  

 

jack

Hi Prateek.

The document links you provided and the message from Sukraj helped me resolve the issue.

 

Thanks again, I really appreciate your help.

 

jack