CSV file from MIDserver to ServiceNow instance

[cnavr_work]

Hi,

I need to pull the CSV file located on the MID server to the specific table in the ServiceNow.

Any suggestions?

Thanks

Ctirad

[Ankur Bawiskar]

Hi Ctirad,

I didn't get the point. The file is stored on mid server so you will have to do something to get connected to servicenow instance from mid server in order to upload that file to particular table record.

You will require a mid server hosted on some machine which keeps the mid server always up. This will involve cost depending where you are hosting this virtual machine and installing the mid server on that machine should not cost anything. Not sure about the pricing information. Just posted as per my experience.

Regards

Ankur

[cnavr_work]

Hi Ankur,

the customer has secure network where he wants to connect to the instance

only by via the mid server. He also insists that only mid server regularly

downloads CSV file to the ServiceNow instance.

Regards

Ctirad

On Fri, Jun 9, 2017 at 11:11 AM, bawiskar <community-no-reply@servicenow.com

[Ankur Bawiskar]

Hi Ctirad,

yes mid server will be customer's internal network for security purpose.

But I didn't get the point "only mid server regularly downloads CSV file to the ServiceNow instance."

in your question you have mentioned that you need to get csv file from mid server to service now instance and here you are mentioning that mid server should regularly download csv file to servicenow instance.

Can you be clear on the requirement? which is required to you?

It can be either of these 2

a) MID Server downloads csv file from some servicenow table record periodically

b) MID Server has some csv file and it has to be attached to servicenow table record periodically.

Regards

Ankur

[cnavr_work]

Hi Ankur,

B is our situation.

The customer will have daily update of CSV file located on mid server and

we need to upload the data from CSV to ServiceNow instance (specific table).

regards

Ctirad

On Fri, Jun 9, 2017 at 2:42 PM, bawiskar <community-no-reply@servicenow.com>

[Ankur Bawiskar]

Hi Ctirad,

Got the point. So for this case I have already provided the 2 approaches which can be implemented further.

Regards

Ankur