Current.Update() in a OOTB Before type Business Rule of Major Issue Management application

[Juan Miguel]

Hello devs, 

I encountered an Current.Update() in a Out of the Box Before type Bussiness rule (named MIM Candidate to Case) of the Major Issue Management application: 

Is this code correct? I was told that Current.Update() in a Before BR can cause errors. 

Regards

[Ankur Bawiskar · Accepted solution]

@Juan Miguel 

yes it's an OOTB business rule and has current.update() in before business rule.

This is not best practice which ServiceNow tells but you will find a lot of components which are OOTB which don't follow these best practices.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[JenniferRah]

Are you sure it's an OOTB BR? I don't have that in my instance.

[Juan Miguel]

You are right Jennifer, is OOTB but for the pluigin Major Incident Management. If you dont have that plugin installed wont see the BR. Thanks

[JenniferRah]

I do have that plugin, and it's up to date. I also just installed the plugin in my PDI, and that BR isn't there, either. Weird. 

[Juan Miguel]

Which version of snow do you have? This is happening to us in Washington DC (glide-washingtondc-12-20-2023__patch10-hotfix2-03-11-2025).