Developer

PA historical collection for several years in PROD

Hi Guys,Need some advice on a PA historical collection requirement.We have a service health dashboard already live in PROD, covering incidents, cases and SLA, OLA metrics. The business wants historical trends going back to when the instance went live...

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Plugin Activation Failed on PDI

Has anyone else had any issues with activating plugins on their PDIs? I have been trying for multiple days. I have reset and wiped my instance, released and requested new, etc. Nothing I have done has worked. I hope this isn't just me...

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Developer Instance WaitList

I recently applied for a new instance on ServiceNow Developer, but I have been waiting for three days or on the waitlist. How many days do I need to wait to get the instance Another question is how to contact the administrator of ServiceNow, and wha...

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"Edit Metrics Weight" UI action not working on Service offering form

When I click "Edit Metrics Weight" on the Service Offering form, the modal opens without displaying any data. I checked the UI Action and found that GlideDialogWindow references a specific UI Page, but I couldn’t locate that UI Page in my instance. I...

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Need help limiting an action function's visibility for a Mobile app

I am trying to limit an action function's visibility for a custom mobile app but I keep getting stuck and I'm hoping someone can help me. In my app, I have a custom table (Table A) with these fields:StateNumberand other fields On the record screen's ...

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Comments saved to Work Notes vs Additional Comments

Hi , One of our user reported that when she added comments from service portal in her ticket, she received a notification stating comments were added to her ticket. She opened the link in the notification and checked guessing agent would have added a...

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Servers constantly changing state in CMDB from operational to non-operational and back.

We see behaviour in servers states in the CMDB where the state is constantly changing from operational to non-operational and back. We rely on this state for our automated patching so unexpected state changes is not what we want. Is anyone else in th...

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Latest PDI Waitlist Length

I am currently waiting for the latest instance in the developer area. Can I ask how long is the waitlist and how soon can I expect to receive an instance?

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SharePoint External Content Connector Not Showing Indexed Documents

I have configured the SharePoint External Content Connector in my instance and it has been about a week and the indexed documents are not showing in the search. Is this normal? I did an initial crawl with a site that had around 130 documents that pop...

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how to remove the 'i' from a field in workspace

Hi,I can i remove the 'i' icon from a reference field in workspace?

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Getting You dont have Permissions to access this page on document viewer

Hello Everyone,As an end user, when I try to open PNG attachments through the Business Portal, I receive the error shown below.Has anyone encountered this issue before? If so, could you please let me know how it was resolved?Thank you.

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Custom Scheduled Trigger shows "Invalid date" for a recurring trigger

Hi everyone, I'm trying to create a scheduled trigger for a flow that should run every 2 months on the 1st day of the month.The scheduling details themselves look correct and show:"Occurs day 1 of every 2 months effective Oct 01, 2026 at 18:00:00"How...

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Suppliers not visible in ShoppingHub

I am working on my PDI and installed demo data for sn_pr and ShoppingHub. However, when I go to the Suppliers menu on the ShoppingHub, and want to search for Suppliers with starting letter (e.g. A...), no suppliers are shown. I already checked relati...

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Problem Model selection on workspace

We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to create problem with those 2 models. This interceptor is working as expected for native UI but its not showing on workspace and instead the default problem model is sele...

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Vibe-Coding a ServiceNow App, Part 2: What Actually Stuck

◆ VIBE-CODING · FOLLOW-UP ◆Six Months Later:VS Code + Claude Code Found Its NicheA short update on where AI-assisted ServiceNow development actually landed for me — and why I haven’t touched code directly on an instance in months.#ServiceNow · #Claud...

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