ATF Click Modal Button in configurable workspace - FAILURE: Did not find GlideModal

darthkims
Tera Contributor

In my test for configurable workspace I have 'Click a UI Action' step which open the modal:

darthkims_0-1767576323498.png

 

Then, the next step is Click Modal Button but it returns with error FAILURE: Did not find GlideModal
My test step configuration is like this:

darthkims_1-1767576517674.png

 

Do I tested it the wrong way?

1 ACCEPTED SOLUTION

@darthkims 

 

We still have many limitations on workspace. Try custom UI steps and do let me know.

 

 


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Regards

Shaqeel

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7 REPLIES 7

Ankur Bawiskar
Tera Patron

@darthkims 

share the complete steps

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Basically I open existing record, click a UI action and click confirm

darthkims_0-1767767861997.png

 

Shaqeel
Mega Sage

Hi @darthkims 

 

Since your modal is in workspace, the reason it fails because workspace modals aren't  built with GlideModal. They use component based rendering.

You can Try using Click component (Custum UI).

 


***********************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting "Accept as Solution" and " Helpful." This action benefits both the community and me.

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Regards

Shaqeel

darthkims_2-1767768117797.png

Based on the documentation I thought it will works for workspace?