Custom Font Not Applied in ESC Portal (AI Search Enabled)

[Shivani A]

I’ve set up a custom font and company-specific colors on the Employee Center portal. I have both the font file and its Base64-encoded version, which I’ve used in a custom stylesheet and added to the ESC theme.

1. Search Widget:

   • The custom font is applied almost everywhere except for the Search widget’s placeholder text and the text typed into the search bar.

   • The font and colors are correctly applied to the autocomplete suggestions.

   • Although I can see the relevant classes in the browser’s inspector (e.g., search-combobox, search-combobox--header, search-combobox--desktop, input-container), I can’t identify where the font-family is being set.

   • These appear to come from a constructed stylesheet, and I haven’t been able to override them successfully.

2. Org Chart Widget & Embedded UI Pages:

   • The custom font does not apply to the Org Chart widget or UI Page embedded widgets as far as I’ve noticed as they seem to have their own styling setup

Is there an easy or recommended way to enforce the custom font across the entire portal, including these components?