Transfer to the request button is not working on INC form of SOW

[Aditya1204]

We have transfer to the request button in incident form of SOW. It's not working. It's working as expected from technician view. 

We have same UI action for both functionality.

Please do needful 

[Kieran Anson]

Sounds like a custom UI action. Can you share the code?

Tips on submitting a question that the community can answer 

[Aditya1204]

No. It's OOB

[Ankur Bawiskar]

@Aditya1204 

is that an OOTB one?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Aditya1204]

Yes Ankur. It's OOB. I guess, We have script for technician view and other workspace client script in that UI action.

Please let me know if you need anything from me