Custom UI Action to archive cmdb_ci

Thiago_Pereira
Tera Contributor

‎03-26-2025 11:58 AM

Hi!

 

I have a requirement to create a UI Action that should archive the selected items in cmdb_ci.

I created the action as you can see below:

 

Thiago_Pereira_0-1743015405444.png

 

When I test the UI Action in the list, the following error message appears:

 

Thiago_Pereira_1-1743015467882.png



Does anyone know how to solve this?

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swapnali ombale
Kilo Sage

‎03-26-2025 12:38 PM

hi 

 

The "no archive table defined in the archive map for cmdb_ci" error in ServiceNow indicates that an archive rule hasn't been configured for the cmdb_ci table, or that the archive table mapping is missing or incorrect. You need to create an archive rule and ensure the correct archive table is specified for the cmdb_ci table and its child tables. 

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