Custom variables are not saved in catalog builder

[Snow Tomcal]

Hi, I have added custom fields to the catalog builder wizard, such as approver and fulfilment group.

When I try to edit an existing catalog item from the catalog builder, the values of the fields are not saved and I need to fill them out again. 

Can anyone help with this problem? 

[Dr Atul G- LNG]

Hi @Snow Tomcal 

You mean filed or variable? Please provide some screen shot.

[Snow Tomcal]

I can't provide a screenshot because im in a closed environment, but it's the field.

How to reproduce : 

1. open the catalog builder

3. create a catalog item, my template has custom fields.

4. edit the catalog item

5. check if the custom fields are filled with what you put there when you created the item.

[Dr Atul G- LNG]

Hi @Snow Tomcal 

What do you mean by custom fields? did you created some filed on REQ / RITM tabel?

[Snow Tomcal]

A question in a custom step that I added, I created the variables in the catalog item builder record producer

https://www.youtube.com/watch?v=E4HOGAKhJCU